
Q. I don't have a social worker and feel that I need one. What can I do?
Contact the Duty Social Worker and explain your situation.
Q. I am not happy with the service that I'm receiving from Social Services or from a voluntary organisation. What can I do?
Contact the Kensington and Chelsea Advocacy Alliance, who can support you to present your case.
Q. What does Independent Living mean?
Independent Living is about disabled people being able to take charge of their life, learning about their options, making choices about how they choose to live and then doing it with as much or as little support as they need, but it is also about taking responsibility for your actions and sometimes involves taking risks.
Q. What are direct payments?
Instead of providing people with the support that they need, Social Services can give them money so that they can buy their own support. People can employ their own support worker, decide on the kind of support that they want and when they want to receive it.
Kensington and Chelsea Advocacy Alliance
0208 964 0143
(no answer on this number, then goes to fax. CHECK. H)